Rated 5 from 63 Reviews
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Louise Griffiths
Carl and the team have been fantastic. I've used them twice - for my first home purchase and again more recently for a refinance. I both highly recommend them and would use them again.
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Jared Ridler
Big thanks to Carl for your help through the process! Made it all a breeze with clear quick communication and got us into our new home!
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Alexander Dongas
Got referred by my general manager. Got me in touch with Carl. To say the least - absolute pleasure. This guy knows it all; he’s confident, knows his role, never heard the man stutter. He wants what’s best for you, answers every question, ...
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Assad Hamid
My unconditional approval was rejected just two days before settlement in Aug 2025, and you can imagine the pressure at that stage. Luckily My team refer me to Azura Team and there I e- meet Mr. Carl Elsass. He took the case under his wings and after submitting requested documents in just two days I got unconditional approval and also refinance of one of my unit to make the settlement possible. He really did the work like he is doing for himself. This is only I can feel through out the process. I definitely recommend Azura for their dedicated support and very soon I will be getting into the next one. Thanks Azura for helping the community.
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Ingrid Rollero
Carl and the team are very quick and efficient. Have been them for a few years and happy to recommend to anyone!
KT
Kirsten Turco
Nick gave us a friendly service & was extremely helpful. Highly recommended!
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Harry
Working with Nick to purchase our first home was a seamless experience. His knowledge of the market was exceptional and was quick to respond to all our questions. I wouldn’t hesitate to recommend his services. Thanks Nick!
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Elizabeth Bottomley
Carl Elsass was a wonderful help to my husband and I as we bought our first property. Carl was very responsive, knowledgeable and guided us through the process with great care and attention to detail. We would highly recommend using Azura ...
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claudia alvarez
I was extremely pleased by the service provided from Carl Elsass. He was very helpful and very clear by explaining every aspect of the mortgage process. From start to finish, He attended to all the documents required as well as arranging a suitable loan within a very short period with my minimum involvement. Thank you! Claudia Marcela
We're Defence Home Loans, the mortgage broker exclusively for current and former ADF Members. We formed after hearing numerous stories of home buyers being forgotten about by the big banks, and even ignored by some of the big mortgage brokerages.
We're passionate about getting our clients the right home loan, investment loan, car loan or even construction loan. We have exclusive technology that helps us work with the majority of our clients completely online, but we're always here to chat if you need us.
As a Mortgage Broker we work with the major banks, smaller lenders and non bank lenders to get the right loan for our clients. We have access to more than 2,000 loan products from lenders across Australia so we're confident that once understanding your financial situation, we can find the best option for you. We can also give you a good idea of what products you will qualify for before you apply, meaning you won't impact your credit score or waste days waiting for a response.
Some of our recent reviews describe us as 'extremely professional', 'provide exceptional service' and 'do all the legwork'. We're also a proud member of the Mortgage and Finance Association of Australia.
If you're looking to buy, refinance, build or even buy a new car, Defence Home Loans is here to help. Feel free to book a time to chat with one of our Licensed Mortgage Brokers here to see how we can help.
Book AppointmentWe specialise in a range of lending solutions including Home and Investment Loans, Construction Loans, Car Loans, Personal Loans and many other financing options tailored to ADF members' unique needs. Whether you're looking to purchase your first home, build a custom property, invest in real estate, or finance a vehicle, we have the expertise and lender relationships to help you secure the right loan.
Our mortgage broking service is typically completely free to you as our clients, as we receive our commission payments directly from the lenders once your loan successfully settles. We maintain complete transparency throughout the entire process by clearly explaining all potential costs upfront and ensuring you have a full understanding of any fees or charges before we proceed with your application.
ADF members often have complex income structures including various allowances and deployment pay that civilian mortgage brokers may not understand, but we specialise in presenting these effectively to lenders. We'll provide expert guidance on gathering the right documentation including payslips, allowance statements, and deployment records to showcase your complete financial picture in the strongest way.
All of our mortgage brokers hold full accreditation and maintain active membership with the Mortgage and Finance Association of Australia, meeting the highest industry standards. Our team has earned a reputation for being extremely professional while providing exceptional service across lending options, specifically understanding the unique circumstances of current and former ADF members.
Absolutely - our advanced online technology platform works seamlessly with ADF members regardless of where you're currently stationed around the world. We can manage the entire loan application process remotely, maintaining regular communication and updates throughout your deployment to ensure everything progresses smoothly.
We completely understand that regular postings and relocations are an integral part of ADF life and plan accordingly when structuring your application. We work with lenders who are familiar with military requirements and can structure loans that accommodate potential moves and the unique flexibility that Defence personnel need.RetryClaude can make mistakes. Please double-check responses.
Trustee for the O'Sullivan Family Trust ABN: 29 235 649 437, Credit Representative #482294 and is authorised under Australian Credit Licence 389328..
Disclaimer: This page provides general information only and has been prepared without taking into account your objectives, financial situation or needs. We recommend that you consider whether it is appropriate for your circumstances and your full financial situation will need to be reviewed prior to acceptance of any offer or product. It does not constitute legal, tax or financial advice and you should always seek professional advice in relation to your individual circumstances. Names & Locations of users have been changed to protect their privacy and are illustrative only.
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